icon RMA Request

Service or Warranty Claim?

Would you like to send in your product for a planned, paid service, or is this a warranty claim? Please select the appropriate option below.

Important information before you start:
  1. You can send only one product per RMA request. For additional products, please create a separate request.
  2. Remove all batteries and rechargeable cells before shipping your product.
  3. If your request involves the battery, please contact our customer support first.
  4. Have the serial number of the product ready. ?
  5. Prepare a copy or photo of your proof of purchase.